Industries Government & public sector

Every resident gets the same notice.

Eligibility, deadlines and instructions have to read the same in the assistant, on the web page and in the mailed letter. FluentC keeps them identical across every language you serve.

enThe application deadline is March 1.

  • Service assistantHạn nộp đơn là ngày 1 tháng 3.
  • Web page agentHạn nộp đơn là ngày 1 tháng 3.
  • Notice mailerHạn nộp đơn là ngày 1 tháng 3.
Three agents, one translation. Illustrative example.
Agent flows

Two government & public sector flows, and where FluentC fits.

Example flows, not customer stories. The steps and text are illustrative.

Flow 1

Resident services assistant

An assistant answers residents from program rules, in the language they write in.

  1. Resident question
  2. Service agent
  3. Program rules
  4. FluentC, both ways
  5. Answer

Each agent on its own

The chatbot, the web page and the mailed notice describe eligibility in different words.

With FluentC in the loop

  • Eligibility and deadline wording is identical in the assistant, on the web and in notices.
  • Residents ask and read in their own language.
  • Add languages as your community needs them.
Flow 2

Public notices and forms

Notices are translated once, published, and reissued without starting over.

  1. Notice
  2. Batch job
  3. FluentC
  4. Website
  5. Archive

Each agent on its own

Each reissued notice is worded differently, and staff can't tell what actually changed.

With FluentC in the loop

  • Reissued notices change only where the English changed.
  • Reviewed once, reused everywhere.
  • HTML keeps its markup.

A note on responsible use. For legally binding notices, follow your jurisdiction's rules on certified translation.

Running several agents?

The same words, from every agent.

When each agent translates for itself, the same sentence turns up in several versions. With FluentC in the loop they all return one translation, whichever model is behind them.

Other industries

See how it fits elsewhere.

All industries →

Looking to translate a website instead? FluentC for websites →

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